Worked with clients to define key business issues and develop fit-for-purpose tactical systems designed to grow into strategic solutions in-line with the business strategy.
Provided end-to-end documentation for the delivery process, from initial recommendations to Technical Specifications
Created and implemented in-house Project Management processes to support Volume’s style of development and client management.
Responsible for constructing and delivering pitch presentations for major accounts, and the development of my own client accounts. Successfully engineered further opportunities within existing accounts through networking, relationship-building and raising awareness of Volume’s capabilities.
Delivered successful SaaS solutions – including learning management systems, brand portals, extranets and campaign management tools – for large organisations, such as Sage, Dell, Oracle and BOC Industrial (The Linde Group).